We have transitioned to a new way of entering the WSP charting system which will eliminate the most common system errors end users experience when connecting to WSP.

For external non-McLaren devices, please install Citrix receiver 4.9.8 LTSR for optimal results:

https://www.citrix.com/downloads/citrix-receiver/legacy-receiver-for-windows-ltsr/receiver-for-windows-ltsr_4_9_8000.html#ctx-dl-eula

 

For Macintosh devices, please install Citrix Workspace for Mac:

https://www.citrix.com/downloads/citrix-receiver/mac/

After installing the software, you can use Chrome, Edge, or Internet Explorer to access the following URL:

https://mhccitrixapps.mclaren.org

You should see a folder named Paragon WSP.  Inside this folder there is an Internet Explorer icon that will open the WSP landing page. From there, select your preferred site: Oakland, Macomb, Flint, Lapeer, etc…

If the Paragon WSP folder is not showing on the Citrix portal, you will need to call the McLaren IT Department to have your McLaren User ID added to the Paragon Citrix group.  Please call the Service Desk at (810) 342-2026.

Feel free to reach out your site’s Provider IT Support Specialist to help resolve any issue you may be experiencing with your home and/or office computer. Contact information is listed below.

Thank you,

McLaren’s Provider Support Specialist Group

 

Provider Support Specialist Team Contact Information:

During “NORMAL BUSINESS HOURS” (8am-5pm) please call us directly (contact information listed below)

For “NIGHT AND WEEKEND SUPPORT” contact the McLaren Service Desk at (810) 342-2026.

 

McLaren Bay Region and Central Michigan

Gregory Callaghan

Provider IT Support Specialist

 

Email: Gregory.Callaghan@mclaren.org

McLaren Oakland and Macomb

Myasha Scott

Provider IT Support Specialist

 

 

Email: Myasha.Scott@mclaren.org

McLaren Flint and Lapeer Region/Greater Lansing

Joyce Simpson

Provider IT Support Specialist

 

Email: Joyce.Simpson@mclaren.org